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Topical Anaesthetic Cream

Some do require or request additional pain control by topical anaesthetic cream.

Does Laser Therapy Hurt?

At City laser Clinic we use FDA approved CANDELA GentleLase laser that is equipped with a Dynamic Cooling Device to reduce the short pain of the laser hair removal treatment. The Dynamic Cooling system sprays Cryogen onto the skin, cooling the upper layers and providing clients with increased comfort.

This GentleLase laser system effectively and almost painlessly treats the unwanted hair without causing permanent damage to the skin. The level of discomfort is different for every person depending on sensitivity; other considerations include the location and surface area to be treated.

Most City Laser Clinic clients do not request any additional pain control during laser treatment and relate the discomfort as comparable to a mild sunburn or a rubber band snapped on the skin. Your laser therapist will discuss your options with you based upon your own tolerance and the body area to be treated. If you do need additional pain control we recommend the use of Topical Anaesthetic Cream.

Topical Anaesthetic Cream

(No prescription required)

Most clients can easily tolerate Laser Hair Removal Treatment. However clients individual pain threshold can vary.  Some may require topical anesthetic cream – these local skin anesthetics are applied 1 hour prior to Laser Hair Removal Treatment.

Topical Anaesthetic cream helps to relieve discomfort by numbing the skin. It works by blocking nerves from transmitting discomfort impulses to the brain. Please Note: we do not sell Topical Anaesthetic Creams at our Clinic, you may purchase this product from any Pharmacy.

Do NOT use Topical Anaesthetic Cream if:

  • You are allergic to any ingredient in the Topical Anaesthetic Cream or to other similar medicines or
  • You have the blood disorder Methemoglobinemia.

Before using Topical Anaesthetic Cream

Some medical conditions may interact with Topical Anaesthetic Cream. Prior to purchasing your cream, please tell your doctor or pharmacist if you have any medical conditions, especially if any of the following apply to you, if:

  • You are pregnant, planning to become pregnant, or are breast-feeding;
  • You are taking any prescription or nonprescription medicine, herbal preparation, or dietary supplement;
  • If you have allergies to medicines, foods, or other substance;
  • If you have severe liver disease, glucose-6-phosphate dehydrogenase deficiency, or a perforated ear drum or
  • If you have been ill.

Some MEDICINES MAY INTERACT with Topical Anaesthetic Cream. Tell your pharmacist  if you are taking any other medicines, especially any of the following:

  • Antiarrhythmics (eg, Amiodarone, Dofetilide, Mexiletine, Tocainide), beta-blockers (eg. Propranolol), Cimetidine or other medicines containing Lidocaine or Prilocaine because the risk of side effects or toxic effects, including heart or nerve problems, may be increased;
  • Acetaminophen, Acetanilid, Aaniline dyes (eg, P-phenylenediamine), Benzocaine, Chloroquine, Dapsone, Naphthalene, Nitrates (eg. Nitroglycerin, Isosorbide), Nitrites (eg. Sodium Nitrite), Nitrofurantoin, Nitroprusside, Pamaquine, Para-aminosalicylic acid, Phenacetin, Phenobarbital, Phenytoin, Primaquine, Quinine or Sulfonamides (eg. Sulfamethoxazole) because the risk of side effects, including blood problems, may be increased;
  • Succinylcholine because the risk of its side effects may be increased by Topical Anaesthetic Cream. This may not be a complete list of all interactions that may occur. Ask your pharmacist if the Topical Anaesthetic Cream may interact with other medicines that you take.

How to use Topical Anaesthetic Cream:

  • Wash and completely dry the area to be treated.
  • Topical Anaesthetic Cream should only be used on normal, unbroken skin. Do not apply to damaged skin.
  • Topical Anaesthetic must be applied 1 (one) hour before Laser Hair Removal treatment (minimum 50min).
  • Do not apply more than 1 ¾  hrs prior to Laser Hair Removal treatment as it will start to wear off before you commence your Laser Hair Removal treatment.
  • Apply a generous amount of cream to the area you wish treat.
  • Do not rub the Topical Anaesthetic Cream into the skin.
  • Place glad wrap/cling wrap over the area with cream.
  • Put on your underwear or (shirt for man) on top to hold it in place.
  • You can continue with your normal daily activities. Sitting and walking is ok, it will not interfere with the process.
  • Avoid getting the cream in your eyes, nose, or mouth. If you get the cream in your eyes, rinse them with plenty of water.
  • Topical Anaesthetic Cream should not be applied near the eyes.
  • Wash your hands immediately after using the Topical Anaesthetic Cream.
  • Discard packaging in the trash, out of the reach of children and away from pets

Important safety information

  • Topical Anaesthetic Cream blocks pain and feeling in the skin. Be careful not to injure the treated skin by scratching, rubbing, or coming into contact with extreme cold or heat.
  • Topical Anaesthetic Cream may cause harm if it is swallowed. If you may have taken it by mouth, contact your poison control center or emergency room right away.


  • If you become pregnant, contact your doctor. You will need to discuss the benefits and risks of using Topical Anaesthetic Cream for Laser Hair Removal while you are pregnant.

Possible side effects:

  • Like all medicines, Topical Anaesthetic Creams can cause side effects, although not everybody gets them. Common side effects (that affect less than 1 in 10 people) are redness, slight swelling, or temporary paleness of the place where the cream was used;
  • Uncommon side effects (that affect less than 1 in 100 people) are an initial mild burning or itching sensation or a tingling feeling that may occur where the cream is used;
  • Rare side effects (that affect less than 1 in 1000 people) include allergic reactions, which may cause rashes and swelling. In severe cases, a combination of rash, breathlessness, low blood pressure and swelling may occur, in which case you should see a doctor immediately;
  • Other rare side effects are small red dots (petechiae) at the application;
  • Accidental eye exposure can cause irritation;
  • If any of the side effects gets serious, or if you notice any side effects not listed on this information page, please tell your doctor or pharmacist.

As your Laser Hair Removal treatment progresses, you will need to be able to tolerate higher Laser hair removal settings, which is necessary in order to achieve best results. If you find that Laser Hair Removal treatment is difficult to tolerate, City Laser Clinic recommends the use of Topical Anaesthetic Cream – you will notice the difference, it DOES work!

(02) 9232 8090